Pricing and Payment Policy
Effective Date: 9/17/2023
Ryan Clark2024-03-21Great people. Gary was friendly and knowledgeable. He made things very clear he was very professional.
Ray Shaffer2024-03-14Quick, effecient, professional service. Had me fixed up and going in jig time.
Roy Rush2024-02-26They did a great job Gary and Sheena where really good people. Gary got my Gearing Aid going great!! Thanks
Nancy Mueller2024-02-22Wow! It’s great to hear better. I expected that. What I didn’t expect was how friendly and knowledgeable the people are here!! This is one place that really makes me welcome in the nicest way‼️
Carter Bouslaugh2024-01-17Friendly and helpful staff. They could not improve my situation, but tried.
Paulette Turner-Byrd2023-10-13My husband went in and had his hearing checked, which we knew was very bad. Jason ordered hearing aids and we're totally pleased!!
Janell Losing-Miller2023-09-20I can't say enough about the customer service at the Hearing Aid Institute. Christy is amazing. She goes above an beyond to schedule, get warranty work completed, helping to connect with technical department, and her kindness is always appreciated.
Dennis O'Reilly2023-08-24Very friendly and helpful staff. They met or exceeded my expectations.
Lana S2023-08-13Easy to schedule an appointment and Jason and his staff were friendly, on-time, and professional. My testing was well explained and there was no undue pressure. Good experience.
Welcome to Hearing Aid Institute Billings! We strive to provide transparent and fair pricing for our hearing aid products and services. This Pricing and Payment Policy outlines the terms and conditions related to pricing, payment methods, and any associated policies. By accessing or using our services, you agree to comply with this Policy. If you do not agree with any part of this Policy, please contact us to discuss any concerns.
1. Pricing
Our pricing for hearing aids, accessories, and services will be clearly communicated to you before any purchase or engagement. The prices are subject to change without prior notice, but we will make every effort to inform you of any price adjustments in advance.
2. Payment Methods
We accept various payment methods to provide convenience and flexibility. Currently, we accept the following forms of payment:
- Cash
- Credit Cards (Visa, Mastercard, American Express, Discover)
- Debit Cards
- Check
- Bank Transfer
3. Payment Terms
For hearing aid purchases, a deposit or full payment may be required depending on the agreed-upon terms. The remaining balance, if any, must be paid in full before the hearing aids are dispensed. For other services, payment is typically due at the time of service unless alternative arrangements have been made in advance.
4. Insurance Coverage
If you have insurance coverage for hearing aids or related services, we encourage you to contact your insurance provider to understand the extent of your coverage. We will work with you to provide any necessary documentation or assistance for insurance claims, but it is your responsibility to understand your insurance policy and its reimbursement process.
5. Refunds and Returns
Our refund and return policies for hearing aids and accessories are designed to ensure your satisfaction. We offer a trial period for hearing aids, during which you may return them for a refund or exchange, subject to the terms and conditions specified at the time of purchase. For accessories and services, refunds or returns may be subject to certain limitations or fees, which will be communicated to you at the time of purchase.
6. Confidentiality and Security
We take the privacy and security of your payment information seriously. All payment transactions are processed using industry-standard security measures to protect your sensitive data. We do not store credit card information after the transaction is complete.
7. Contact Us
If you have any questions, concerns, or wish to discuss our Pricing and Payment Policy, please contact us at:
- Hearing Aid Institute Billings
- Address: 1211 Grand Ave Ste 2, Billings, MT 59102
- Phone: +1 (406) 248-1006
- Email: [email protected]