Code of Conduct
Effective Date: 9/17/2023
Ryan Clark2024-03-21Great people. Gary was friendly and knowledgeable. He made things very clear he was very professional.
Ray Shaffer2024-03-14Quick, effecient, professional service. Had me fixed up and going in jig time.
Roy Rush2024-02-26They did a great job Gary and Sheena where really good people. Gary got my Gearing Aid going great!! Thanks
Nancy Mueller2024-02-22Wow! It’s great to hear better. I expected that. What I didn’t expect was how friendly and knowledgeable the people are here!! This is one place that really makes me welcome in the nicest way‼️
Carter Bouslaugh2024-01-17Friendly and helpful staff. They could not improve my situation, but tried.
Paulette Turner-Byrd2023-10-13My husband went in and had his hearing checked, which we knew was very bad. Jason ordered hearing aids and we're totally pleased!!
Janell Losing-Miller2023-09-20I can't say enough about the customer service at the Hearing Aid Institute. Christy is amazing. She goes above an beyond to schedule, get warranty work completed, helping to connect with technical department, and her kindness is always appreciated.
Dennis O'Reilly2023-08-24Very friendly and helpful staff. They met or exceeded my expectations.
Lana S2023-08-13Easy to schedule an appointment and Jason and his staff were friendly, on-time, and professional. My testing was well explained and there was no undue pressure. Good experience.
Welcome to Hearing Aid Institute Billings! We are committed to providing a safe, inclusive, and respectful environment for all individuals who engage with our services. This Code of Conduct outlines the expectations and guidelines for behavior when interacting with our website, staff, and community. By accessing or using our services, you agree to comply with this Code of Conduct. If you do not agree with any part of this Code, please contact us to discuss any concerns.
1. Respect and Inclusivity
We expect all individuals to treat each other with respect and foster an inclusive environment that celebrates diversity. Discrimination, harassment, or any form of disrespectful behavior based on race, color, religion, gender, sexual orientation, disability, or any other characteristic is strictly prohibited.
2. Professionalism
We maintain a high standard of professionalism in all interactions. This includes communicating respectfully, refraining from offensive language or behavior, and conducting oneself in a manner that aligns with ethical standards and legal requirements.
3. Privacy and Confidentiality
We respect the privacy and confidentiality of individuals and their personal information. Any information shared with us will be handled with the utmost care and used only for the intended purposes. We will not disclose or misuse any confidential or private information without proper consent, unless required by law.
4. Compliance with Laws and Regulations
We expect all individuals to comply with applicable laws, regulations, and industry standards when engaging with our services. This includes respecting intellectual property rights, safeguarding personal data, and adhering to any contractual obligations.
5. Appropriate Use of Services
Our services are to be used for their intended purposes and in a lawful manner. Any misuse, unauthorized access, or disruption of our services, website, or systems is strictly prohibited. This also includes refraining from posting or transmitting any offensive, harmful, or misleading content.
6. Reporting Violations
If you witness or experience any violations of this Code of Conduct, we encourage you to report them to us promptly. We will investigate all reported incidents and take appropriate action, which may include warnings, temporary or permanent account suspension, or legal involvement if necessary.
7. Contact Us
If you have any questions, concerns, or wish to discuss our Code of Conduct, please contact us at:
- Hearing Aid Institute Billings
- Address: 1211 Grand Ave Ste 2, Billings, MT 59102
- Phone: +1 (406) 248-1006
- Email: [email protected]