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1211 Grand Ave, Ste 2, Billings, MT 59102

HIPAA Policy

Effective Date: 9/17/2023

Ryan Clark
Ryan Clark
2024-03-21
Great people. Gary was friendly and knowledgeable. He made things very clear he was very professional.
Ray Shaffer
Ray Shaffer
2024-03-14
Quick, effecient, professional service. Had me fixed up and going in jig time.
Roy Rush
Roy Rush
2024-02-26
They did a great job Gary and Sheena where really good people. Gary got my Gearing Aid going great!! Thanks
Nancy Mueller
Nancy Mueller
2024-02-22
Wow! It’s great to hear better. I expected that. What I didn’t expect was how friendly and knowledgeable the people are here!! This is one place that really makes me welcome in the nicest way‼️
Carter Bouslaugh
Carter Bouslaugh
2024-01-17
Friendly and helpful staff. They could not improve my situation, but tried.
Paulette Turner-Byrd
Paulette Turner-Byrd
2023-10-13
My husband went in and had his hearing checked, which we knew was very bad. Jason ordered hearing aids and we're totally pleased!!
Janell Losing-Miller
Janell Losing-Miller
2023-09-20
I can't say enough about the customer service at the Hearing Aid Institute. Christy is amazing. She goes above an beyond to schedule, get warranty work completed, helping to connect with technical department, and her kindness is always appreciated.
Dennis O'Reilly
Dennis O'Reilly
2023-08-24
Very friendly and helpful staff. They met or exceeded my expectations.
Lana S
Lana S
2023-08-13
Easy to schedule an appointment and Jason and his staff were friendly, on-time, and professional. My testing was well explained and there was no undue pressure. Good experience.

Hearing Aid Institute Billings is committed to protecting the privacy and security of health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. This HIPAA Policy outlines our practices and procedures for safeguarding protected health information (PHI) and our commitment to maintaining HIPAA compliance.

Definitions

  1. Protected Health Information (PHI): PHI includes any individually identifiable health information held or transmitted by Hearing Aid Institute Billings, regardless of the form or medium.
  2. Covered Entity: Hearing Aid Institute Billings is considered a “covered entity” under HIPAA and is required to comply with the relevant regulations.

Privacy Rule

Hearing Aid Institute Billings adheres to the Privacy Rule under HIPAA, which governs the use and disclosure of PHI. The following are key aspects of our Privacy Rule compliance:

  1. Notice of Privacy Practices: We provide a Notice of Privacy Practices to individuals describing how their PHI may be used and disclosed and their rights regarding their health information.
  2. Authorization: We obtain written authorization from individuals before using or disclosing their PHI, except for purposes permitted or required by law.
  3. Minimum Necessary Rule: We use, disclose, or request only the minimum amount of PHI necessary to accomplish the intended purpose of the use, disclosure, or request.

Security Rule

Hearing Aid Institute Billings complies with the Security Rule under HIPAA, which sets standards for protecting PHI in electronic form. Our Security Rule compliance includes:

  1. Risk Analysis: We conduct regular risk assessments to identify and address potential security risks to PHI.
  2. Administrative Safeguards: We implement administrative policies and procedures to manage the selection, development, implementation, and maintenance of security measures to protect PHI.
  3. Physical Safeguards: We implement physical security measures to restrict access to facilities and equipment that contain PHI.
  4. Technical Safeguards: We use technical measures, such as access controls, audit controls, and encryption, to protect electronic PHI from unauthorized access or disclosure.

Breach Notification

In the event of a breach of unsecured PHI, Hearing Aid Institute Billings will follow the appropriate breach notification requirements as outlined in HIPAA. We will promptly notify affected individuals and the U.S. Department of Health and Human Services (HHS) as required.

Employee Training and Education

We provide ongoing training and education to all employees and workforce members who handle PHI to ensure they are aware of their responsibilities and obligations under HIPAA.

Complaints and Reporting

Individuals have the right to file complaints if they believe their privacy rights under HIPAA have been violated. Hearing Aid Institute Billings has established procedures for addressing and investigating such complaints.

Policy Review and Updates

This HIPAA Policy is subject to regular review and updates to ensure compliance with any changes in the law or best practices.

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