Accessibility Statement
Effective Date: 9/17/2023
Ryan Clark2024-03-21Great people. Gary was friendly and knowledgeable. He made things very clear he was very professional.
Ray Shaffer2024-03-14Quick, effecient, professional service. Had me fixed up and going in jig time.
Roy Rush2024-02-26They did a great job Gary and Sheena where really good people. Gary got my Gearing Aid going great!! Thanks
Nancy Mueller2024-02-22Wow! It’s great to hear better. I expected that. What I didn’t expect was how friendly and knowledgeable the people are here!! This is one place that really makes me welcome in the nicest way‼️
Carter Bouslaugh2024-01-17Friendly and helpful staff. They could not improve my situation, but tried.
Paulette Turner-Byrd2023-10-13My husband went in and had his hearing checked, which we knew was very bad. Jason ordered hearing aids and we're totally pleased!!
Janell Losing-Miller2023-09-20I can't say enough about the customer service at the Hearing Aid Institute. Christy is amazing. She goes above an beyond to schedule, get warranty work completed, helping to connect with technical department, and her kindness is always appreciated.
Dennis O'Reilly2023-08-24Very friendly and helpful staff. They met or exceeded my expectations.
Lana S2023-08-13Easy to schedule an appointment and Jason and his staff were friendly, on-time, and professional. My testing was well explained and there was no undue pressure. Good experience.
Hearing Aid Institute Billings is committed to ensuring digital accessibility for people with disabilities. We aim to provide a website that is accessible to all users, regardless of their abilities or impairments. We are continually improving the user experience for everyone, and we strive to comply with relevant accessibility standards and guidelines.
Accessibility Features
We have implemented the following accessibility features on the Hearing Aid Institute Billings website:
- Alternative Text (Alt Text): Images on our website are accompanied by descriptive alternative text, allowing screen readers to provide a more meaningful description to users with visual impairments.
- Keyboard Navigation: Our website is designed to be navigable using keyboard-only commands, enabling users who cannot use a mouse or other pointing device to access all content.
- Readable Fonts and Color Contrast: We have chosen font styles and sizes to improve readability, and we maintain appropriate color contrast between text and background to assist users with visual impairments.
- Consistent Navigation and Layout: The website follows a consistent and logical structure to facilitate easy navigation for all users.
- Skip to Content: We provide a “Skip to Content” link at the beginning of each page to allow users of screen readers to bypass repetitive navigation elements and access the main content directly.
- Video and Multimedia Accessibility: Where applicable, we provide closed captions or transcripts for video and multimedia content to ensure access for users with hearing impairments.
Third-Party Content
While we strive to ensure our website’s accessibility, we may occasionally feature content from third-party sources or utilize third-party plugins that are beyond our direct control. We make every effort to select reputable partners and technologies that share our commitment to accessibility. However, if you encounter any accessibility issues with third-party content, please contact us so that we may address the matter appropriately.
Feedback and Assistance
We value feedback from our users, including those with disabilities, as it helps us identify areas for improvement. If you encounter any accessibility barriers while using the Hearing Aid Institute Billings website or have suggestions on how we can enhance accessibility, please contact us at [email protected] or call (406) 248-1006.
Ongoing Commitment
Hearing Aid Institute Billings is committed to maintaining and improving the accessibility of our website continually. We will regularly review our practices, update our content, and implement additional accessibility measures as technology and guidelines evolve.
Compliance
While we aim to conform to WCAG 2.1 AA accessibility standards, we acknowledge that accessibility is an ongoing process, and we may encounter challenges in some areas. Nevertheless, we are dedicated to making our website as accessible as possible and to ensuring a positive experience for all users.