Christy Cain
Patient Care Coordinator
Ryan Clark2024-03-21Great people. Gary was friendly and knowledgeable. He made things very clear he was very professional.
Ray Shaffer2024-03-14Quick, effecient, professional service. Had me fixed up and going in jig time.
Roy Rush2024-02-26They did a great job Gary and Sheena where really good people. Gary got my Gearing Aid going great!! Thanks
Nancy Mueller2024-02-22Wow! It’s great to hear better. I expected that. What I didn’t expect was how friendly and knowledgeable the people are here!! This is one place that really makes me welcome in the nicest way‼️
Carter Bouslaugh2024-01-17Friendly and helpful staff. They could not improve my situation, but tried.
Paulette Turner-Byrd2023-10-13My husband went in and had his hearing checked, which we knew was very bad. Jason ordered hearing aids and we're totally pleased!!
Janell Losing-Miller2023-09-20I can't say enough about the customer service at the Hearing Aid Institute. Christy is amazing. She goes above an beyond to schedule, get warranty work completed, helping to connect with technical department, and her kindness is always appreciated.
Dennis O'Reilly2023-08-24Very friendly and helpful staff. They met or exceeded my expectations.
Lana S2023-08-13Easy to schedule an appointment and Jason and his staff were friendly, on-time, and professional. My testing was well explained and there was no undue pressure. Good experience.
Meet Our Team: Christy Cain, Patient Care Coordinator
Welcome to the Hearing Aid Institute in Billings, MT, where we are committed to providing the highest quality of hearing care. We are delighted to introduce Christy Cain, our dedicated Patient Care Coordinator, who brings over 20 years of customer service excellence to our team.
About Christy Cain
Position: Patient Care Coordinator
Experience: New to the field with over 20 years of customer service excellence
Email: [email protected]
Phone: (406) 248-1006
Address: 1211 Grand Ave Ste 2, Billings, MT 59102
Role and Commitment
As a Patient Care Coordinator, Christy is often the first point of contact for our patients. She is dedicated to ensuring that every patient’s experience is smooth, comfortable, and tailored to their individual needs. Christy’s extensive background in customer service makes her an expert in handling inquiries, scheduling appointments, and providing the support necessary for a positive patient journey.
Philosophy
Christy believes in the power of helping others and the significant impact it can have on someone’s life. She is motivated by the challenges and rewards of assisting patients and her team, thriving in an environment that values teamwork and collaboration. Her goal is to make every interaction a step towards better hearing and a better quality of life for our patients.
Availability
Office Hours: Monday – Friday, 9:00 am – 5:00 pm
To schedule an appointment or for any inquiries, please call (406) 248-1006 or email [email protected].
Personal Interests
Outside of work, Christy is an avid nature photographer, capturing the beauty of the world around her. This passion for detail and appreciation of the small things in life translates into her meticulous care for patients and their hearing health journey.
Why Choose Christy Cain?
Choosing Christy as your Patient Care Coordinator means opting for someone who:
- Has a proven track record of customer service excellence.
- Is passionate about helping others and making a positive impact.
- Values teamwork and thrives in a collaborative environment.
- Is committed to ensuring a smooth and supportive patient experience.
Visit Us
Ready to experience the difference at Hearing Aid Institute? Visit us at 1211 Grand Ave Ste 2, Billings, MT, or contact Christy Cain to schedule your appointment. Let us be your partners in hearing health.
