Master Service Agreement
Effective Date: 9/17/2023
Ryan Clark2024-03-21Great people. Gary was friendly and knowledgeable. He made things very clear he was very professional.
Ray Shaffer2024-03-14Quick, effecient, professional service. Had me fixed up and going in jig time.
Roy Rush2024-02-26They did a great job Gary and Sheena where really good people. Gary got my Gearing Aid going great!! Thanks
Nancy Mueller2024-02-22Wow! It’s great to hear better. I expected that. What I didn’t expect was how friendly and knowledgeable the people are here!! This is one place that really makes me welcome in the nicest way‼️
Carter Bouslaugh2024-01-17Friendly and helpful staff. They could not improve my situation, but tried.
Paulette Turner-Byrd2023-10-13My husband went in and had his hearing checked, which we knew was very bad. Jason ordered hearing aids and we're totally pleased!!
Janell Losing-Miller2023-09-20I can't say enough about the customer service at the Hearing Aid Institute. Christy is amazing. She goes above an beyond to schedule, get warranty work completed, helping to connect with technical department, and her kindness is always appreciated.
Dennis O'Reilly2023-08-24Very friendly and helpful staff. They met or exceeded my expectations.
Lana S2023-08-13Easy to schedule an appointment and Jason and his staff were friendly, on-time, and professional. My testing was well explained and there was no undue pressure. Good experience.
This Master Service Agreement (“Agreement”) governs the provision of services by Hearing Aid Institute Billings (“us,” “we,” or “our”) to our customers (“Customer” or “you”). This Agreement outlines the terms and conditions that apply to the services provided by us. By accessing or using our services, you agree to comply with this Agreement. If you do not agree with any part of this Agreement, do not access or use our services.
1. Scope of Services
We offer hearing aid-related services and solutions, including hearing assessments, hearing aid fittings, repairs, and consultations. The specific details of the services to be provided will be mutually agreed upon by us and the Customer and outlined in a separate agreement or work order.
2. Service Fees and Payment
The fees for our services will be communicated to you in writing and agreed upon before the commencement of any services. Payment terms and methods will also be specified in the separate agreement or work order. We reserve the right to modify our fees with prior notice.
3. Confidentiality
Both parties agree to keep confidential any non-public information received from the other party during the course of the engagement. This includes, but is not limited to, proprietary information, trade secrets, customer data, and any other information marked or identified as confidential.
4. Ownership and Intellectual Property
All intellectual property rights associated with the services, including but not limited to software, tools, documentation, and any other materials provided, will remain the property of Hearing Aid Institute Billings or its licensors. The Customer shall not reproduce, modify, distribute, or create derivative works from the provided materials without our prior written consent.
5. Limitation of Liability
We shall not be liable to the Customer or any third party for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with the services provided under this Agreement. Our liability shall be limited to the total fees paid by the Customer for the specific services in question.
6. Termination
Either party may terminate this Agreement with prior written notice if the other party breaches any material term of this Agreement. Upon termination, the Customer shall pay for all services provided up to the termination date, and any outstanding fees or obligations shall become immediately due.
7. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of Montana. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in Montana.
8. Contact Us
If you have any questions, concerns, or wish to discuss the terms of this Agreement, please contact us at:
- Hearing Aid Institute Billings
- Address: 1211 Grand Ave Ste 2, Billings, MT 59102
- Phone: +1 (406) 248-1006
- Email: [email protected]